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FAQ - Frequently Asked Questions

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Questions and Answers linked to delivery

There are several possibilities that you may wish to check.

1) with GLS delivered at home.

2) with DPD delivered at home.

3) with DPD delivered to a parcelshop of your choosing. You can pick up the package whenever you wish. Even during weekends, depending on the openinghours of the chosen parcelshop.

 

Delivery is possible in a large part of Europe and beyond.

Belgium = €4,99

Netherlands = € 5,99

Germany = € 8,99



Luxembourg = € 7,99

Norway  = € 49,99



Switserland = € 57,00

Switzerland: Possibility to order without VAT, place your order in mail and send to info@bestsale.be

               Zone 2 = Denmark (excl.Faeröer and Greenland), France, Austria = € 12,99
 
               Zone 3 = Great-Britain, Hungry, Italy, Poland, Slovenia, Slovakia, Czech Republic.= € 19,99

               Zone 4 = Finland, Ireland, Romania, Spain, Sweden. = € 24,99

               Zone 5 = Bulgaria, Estonia, Latvia, Luthuania,Portugal. = € 29,99

               Zone 6 = Greece, Turkey. = € 59,99 
               
               Zone 7 = Malta, Cyprus (EU). = € 59,99

 
All countries within the EU, that have the possibilitie to purchase without VAT can order by sending a mail to info@bestsale.be
General questions

Everybody can purchase goods at BestSale, private persons as well as small or larger companies, both in the web shop as well as in our show room.

To order VAT-free your company must be located outside of Belgium and you must have a foreign (non belgian) VAT number.

You should register a business account and enter your VAT number. The validity of the VAT number is checked immediately:

http://ec.europa.eu/taxation_customs/vies/vieshome.do?locale=en

When you are logged in with your business acount, you will see our prices without VAT and can order VAT-free.

Online:

1) Visa

2) Mastercard

3) Paypal

4) iDeal

5) Maestro

6) Bancontact

7) Bank transfer

 
In the show room:
1) cash
2) Bancontact/Maestro

If you found the same product at a lower price, let us know BEFORE you buy! We offer you the same product at the same low price, with the official guarantee. Some merchants do not always observe the official guarantee procedures.

We promise you the guarantee demanded and offered by the manufacturer.

When it comes to products from Demeyere, we go even a step further: if you discover a manufacturing fault (on your unused product), you do not have to go through the entire guarantee procedure, which can take months. We immediately trade in your damaged product for a new one.

If you wonder whether our products are second choice or have scratches on them, the answer is NO!
 
All the products we sell are new and first choice
 
Deliverd with manufacturer's guarantee!

Order before 15u00

if Direct Delivery is mentioned on the product, It will be sent the next day.

Do you  wish to pick it up in our showroom. It is possible, you can take it immediately

If you are not satisfied with our product, you can simply return it
 
  1. If the article is complete
  2. If it is in original condition and in the factory packaging.
  3. It is Not used.
Anywhere you can think.
 
1) Home.
 
2) At work.
 
3) At friends / family / etc. ........
 
4) Anywhere in Europe.
 
Everything is possible

No, feel free to come to our store before you buy. We'll provide the necessary explanation.

Not everything you see on the site is available in the store.

30 year guarantee

Demeyere 30 year limited guarantee (10 years for professional use)
Demeyere specialised products are manufactured in accordance with the strictest quality standards. With normal use and minimal maintenance, they will satisfy you for years and years. If in the unlikely event a repair should be necessary, please return this product to the shop where you bought it from